This Return policy sets out how babybaisa.in uses and protects any information that you give when you use this website.
Thank you for shopping at Baby Baisa! We understand that sometimes, things don't work out as planned. Please read our return policy carefully before placing your order.
Baby Baisa may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 01/01/2024
General Return Policy:
Return Window:
Items must be returned within 7 days of the delivery date
Condition:
Items must be in their original condition, unused, and with all tags attached.
Shipping:
Return shipping costs are the responsibility of the customer.
Exceptions
Custom-made or personalized items are generally not eligible for return.
Frequently Asked Questions:
Can I exchange an item?
Yes, We accept the exchange if you recieved demaged product or different item with size or color or design. We do not accept exchange on the basis of like or dislike the product.
What if the item is damaged or defective?
If you receive a damaged or defective item, please take video while unboxing the package. if you do not provide proper unboxing video, you would not able to claim for replacment or return.
What if I change my mind after placing an order?
If you change your mind before the item ships, please contact us immediately to cancel your order. Once the item has shipped, you can not return it.
Refunds
Refunds will be processed once our quality team with satisfied with return product quality.
Refunds will be processed within 7 business days of receiving the returned item.
Contacting Us:
If there are any questions regarding this privacy policy you may contact us using the information below:
Baby Baisa
Ground Floor, Sungrace, Super Shopping Complex, Charkop Market, A-31, Kandivali W, Mumbai 400067
Customer Support: +91 93264 66919